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Terms of Service

Last updated: March 26, 2025

These Terms of Service govern your use of the SaferChatAI Discord bot (the "Bot" or "Service"). By installing, activating, or using the Bot, you agree to these Terms. If you do not agree with these Terms, do not use the Bot.

1. Service Provider

Service provided by:

Anton Eitenbichler
Dreiheiligenstraße 9
6020 Innsbruck
Austria

Email: [email protected]

The agreement for use of the Bot is between you as the user or server administrator and the provider listed above.

2. Description of the Service

2.1 What SaferChatAI Does

SaferChatAI is a Discord bot that supports content moderation on Discord servers. The Bot uses artificial intelligence (AI) to analyze messages and identify potentially problematic content that may violate community guidelines.

The Service includes:

  • AI-powered analysis of message content to detect toxicity, hate speech, self-harm language, NSFW content, spam, and piracy
  • Context-aware assessment considering conversation history
  • Reporting potentially problematic content to the server's moderation team
  • Providing a moderation dashboard with statistics and analytics
  • Ability to mark false positives to improve AI accuracy
  • Automatic notification when self-harm language is detected, with crisis resources

2.2 No Automatic Moderation by Default

By default, the Bot does not make automatic moderation decisions such as deleting messages, issuing warnings, or imposing timeouts or bans. The Bot reports potentially problematic content to the moderation team, which then conducts human review and makes decisions.

Optional auto-delete: Server administrators can optionally enable automatic deletion of flagged messages. This is not the default setting and must be explicitly activated.

2.3 Beta Status

The Service is currently in beta phase. This means features may not be fully developed, errors can occur, and changes to functionality may be made. We strive for maximum stability and quality but cannot guarantee error-free operation.

3. Requirements and Installation

3.1 Prerequisites

To use the Bot, you need:

  • A valid Discord account
  • Administrative permissions on a Discord server where you want to install the Bot
  • Agreement to these Terms of Service and our Privacy Policy

3.2 Age Requirements

You must be at least 16 years old to use the Bot independently. Use by persons under 16 is only permitted with explicit consent from a parent or legal guardian. By using the Bot, you confirm that you meet the required minimum age or have the necessary consent.

3.3 Installation and Authorization

Installation of the Bot occurs through Discord's OAuth2 interface. You authorize the Bot to perform certain permissions on your server, including:

  • Read Messages / View Channels: To read messages for analysis
  • Send Messages: To send moderation reports and notifications
  • Manage Messages: To delete problematic messages (if enabled and after moderator approval)
  • Moderate Members: To impose timeouts (after moderator approval)

You can revoke the Bot's permissions or remove the Bot from your server at any time.

4. User Obligations and Responsibilities

4.1 Lawful Use

You agree to use the Bot only lawfully and in accordance with these Terms, applicable laws, and Discord's Community Guidelines.

4.2 Prohibited Actions

The following actions are expressly prohibited when using the Bot:

  • Manipulation, reverse engineering, decompilation, or disassembly of the Bot
  • Circumventing or sabotaging the Bot's security mechanisms
  • Overloading or disrupting the Bot's infrastructure through automated requests, spam, or DDoS attacks
  • Using the Bot to distribute illegal content, malware, viruses, or harmful software
  • Misusing the Bot for surveillance or stalking of users
  • Reselling, sublicensing, or commercial use of the Bot without express written permission
  • Impersonating false identities or claiming false permissions

4.3 Responsibility for Server Content

As a server administrator, you are responsible for content and user behavior on your Discord server. The Bot serves only as a support tool for moderation. Final responsibility for moderation decisions and compliance with laws and guidelines rests with you.

4.4 Protection of Access Credentials

You are obligated to keep your Discord login credentials and administrative access to your server secure and protected from unauthorized access. Do not share your credentials with third parties.

5. Availability and Service Changes

5.1 Availability

We strive for maximum availability of the Bot. However, we cannot guarantee 100% availability. The Service may be temporarily interrupted at any time for technical reasons, maintenance, security fixes, or updates.

Planned maintenance will be announced in advance when possible. Emergency maintenance may occur without prior notice.

5.2 Service Changes

We reserve the right to change, expand, or restrict the Bot's functionality at any time. This includes:

  • Adding new features
  • Removing or modifying existing features
  • Adjusting AI algorithms and detection logic
  • Changes to the user interface and moderation dashboard

Significant changes that substantially affect your use will be announced in advance when possible.

5.3 Service Discontinuation

We reserve the right to permanently discontinue the Service at any time. In this case, we will provide at least 30 days' advance notice when possible.

6. Fees and Payment Terms

6.1 Beta Phase: Free Use

During the beta phase, use of SaferChatAI is completely free. There are no fees, subscription costs, or other charges.

6.2 Introduction of Paid Plans

After the beta phase concludes, we reserve the right to introduce paid plans. Beta users will be informed in advance and will receive:

  • Access to a permanently free basic plan with limited features
  • Preferential terms and discounts on paid premium plans
  • Early access to new features

Introduction of paid plans will be communicated at least 60 days in advance. You will then have the option to continue using the Service free of charge under the basic plan, upgrade to a paid plan, or discontinue use.

6.3 No Guarantee of Permanent Free Use

There is no legal claim that the Service will remain free permanently. However, beta users will receive preferential terms as described in Section 6.2.

7. Intellectual Property Rights

7.1 Copyright and Trademark Rights

All rights to the Bot, including source code, algorithms, AI models, design, trademarks, logos, and other intellectual property rights, remain with the provider. These Terms grant you only a limited, non-exclusive, non-transferable, and revocable right to use the Bot in accordance with these Terms.

7.2 No Transfer of Rights

Use of the Bot does not grant you ownership or licensing rights to the Bot or its components. Any reproduction, modification, distribution, or other use beyond what is permitted here is prohibited without express written permission.

7.3 Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas for improving the Bot, you grant us an unlimited, worldwide, royalty-free, and irrevocable right to use, exploit, and integrate that feedback into the Bot without any claims arising to you.

8. Liability and Limitations of Liability

8.1 Liability for Intent and Gross Negligence

We are fully liable for damages caused by intentional or grossly negligent conduct by the provider, its legal representatives, or agents.

8.2 Liability for Injury to Life, Body, or Health

For damages arising from injury to life, body, or health, we are fully liable even in cases of slight negligence.

8.3 Liability for Breach of Essential Contractual Obligations

For slightly negligent breach of essential contractual obligations (cardinal obligations), our liability is limited to foreseeable, typically occurring damages. Essential contractual obligations are those whose fulfillment enables proper contract performance and on whose compliance you may regularly rely.

8.4 Exclusion of Liability Otherwise

Otherwise, our liability is excluded to the extent legally permissible. This applies in particular to:

  • Damages from inadequate or incorrect moderation on your server
  • Damages from false positives (incorrect flags) or false negatives (missed violations)
  • Damages from technical failures, server interruptions, or data loss
  • Damages caused by third-party conduct (e.g., your server users or Discord Inc.)
  • Indirect damages, consequential damages, lost profits, or intangible damages

8.5 No Warranty for AI Accuracy

Important Notice:

The Bot uses artificial intelligence to analyze content. AI systems are not infallible. False positives (incorrect flags of harmless content) and false negatives (missed problematic content) can occur. We provide no guarantee for the accuracy, completeness, or reliability of AI analyses.

The Bot does not replace human moderation. Server administrators and moderators remain responsible for final moderation decisions and compliance with laws and community guidelines.

8.6 Liability for Third-Party Content

We are not responsible for content created or shared by users on Discord servers. Responsibility for user-generated content lies with the respective user or server administrator.

8.7 Product Liability and Mandatory Legal Liability

Liability under product liability laws and other mandatory legal liability provisions remains unaffected.

9. Indemnification

You agree to indemnify the provider against all third-party claims arising from your use of the Bot, your violation of these Terms, or your infringement of third-party rights. This includes reimbursement of reasonable legal defense costs.

The indemnification obligation does not apply to the extent you are not responsible for the legal violation.

10. Data Protection

Processing of personal data in connection with use of the Bot is governed by our Privacy Policy, available at:

Privacy Policy

By using the Bot, you agree to the processing of your data in accordance with the Privacy Policy.

11. Suspension and Termination

11.1 Termination by User

You may terminate use of the Bot at any time without notice by removing the Bot from your Discord server. No formal termination is required.

11.2 Suspension and Termination by Provider

We reserve the right to suspend or terminate your access to the Bot for violations of these Terms, abusive use, or for good cause.

Good cause exists in particular when:

  • You violate legal provisions or these Terms
  • You use or attempt to use the Bot abusively
  • You endanger the security or integrity of the Bot
  • Payment arrears exist (after introduction of paid plans)
  • Insolvency proceedings are opened against you or rejected for lack of assets

For good cause, we may suspend or terminate access without notice. In less serious cases, we will first issue a warning with reasonable opportunity to remedy.

11.3 Consequences of Termination

Upon termination of use, your right to use the Bot expires. Stored data will be handled according to our Privacy Policy and deleted after expiration of retention periods.

12. Changes to Terms of Service

12.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may be necessary due to legal developments, technical changes, adjustments to functionality, or business decisions.

12.2 Notice and Right to Object

You will be informed of changes to the Terms in advance, typically at least 30 days before the changes take effect. Notice will be provided by email (if provided), through a notification on Discord, or via our website.

You have the right to object to changes within 30 days of receiving the change notice. If you do not object, the modified Terms are deemed accepted. If you object, you are entitled to terminate use of the Bot. We will specifically inform you of these consequences in the change notice.

12.3 No Retroactive Effect

Changes to Terms do not have retroactive effect and only affect future use of the Bot.

13. Severability

If any provisions of these Terms are or become invalid or unenforceable, the validity of the remaining provisions remains unaffected. In place of the invalid or unenforceable provision, a valid and enforceable provision shall be deemed agreed upon that comes closest to the economic purpose of the invalid or unenforceable provision.

14. Applicable Law and Jurisdiction

14.1 Applicable Law

These Terms and all legal relationships between you and the provider are governed exclusively by the laws of the Republic of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and private international law.

If you are a consumer with habitual residence in another EU member state, mandatory consumer protection provisions of that state remain unaffected by this choice of law.

14.2 Jurisdiction

If you are a business, legal entity under public law, or special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is the provider's location in Innsbruck, Austria.

For consumers, statutory places of jurisdiction apply.

14.3 EU Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr.

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

15. Contact

For questions about these Terms or the Service, you can contact us at:

Anton Eitenbichler
Dreiheiligenstraße 9
6020 Innsbruck
Austria

Email: [email protected]

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SaferChatAI · Innsbruck, Austria